We're excited to welcome you to First Financial Center!
As you prepare for your upcoming event, we encourage you to review the information below. These resources will help you navigate our facility and ensure a smooth and successful exhibiting experience from start to finish.
Exhibitor FAQ's
The Center is the exclusive provider for wired and wireless internet services.
- Free Wireless: Free wireless internet is available in all common areas within the building such as the concourses and pre-function lobby. This service has limited bandwidth and is provided as a convenience to the casual user looking to check emails and perform basic tasks.
- Basic Premium Wireless: The Center offers Basic and Premium level wireless service options for exhibitors, show managers or attendees. Your Event Manager can provide details and pricing.
- Wired: Hardwired Internet is available throughout the exhibit floor, meeting rooms and common areas. The Center strongly recommends a hardwired connection for all “mission critical” applications such as registration, credit card processing and high data volume presentations. Please see your Event Manager for details.
ALL ITEMS, including jackets and bags may be subject to search upon entry. Guests that elect not to consent to this screening will be denied entry. The following items are prohibited inside the Center:
- Weapons
- Laser Pointers
- Food and Beverage
- Animals (Service Animals are permitted)
- Pyrotechnics and Fireworks
- Drones/Unmanned Aerial Vehicles
- The use of tobacco products (including vapor and e-cigarettes)
- Skateboards, Bicycles, Roller Skates, Segways and Hoverboards (other power driven mobility devices are permitted as per ADA Requirements)
- Any items affecting the safety of guests or show participants
*The above list is not a comprehensive list and is subject to change.
Exhibitors and show management are permitted to load/unload their materials from their vehicles within the designated POV area, designated by the Center, under the following guidelines:
- The vehicle’s trailer storage/cargo area is no longer than 12’ in length.
- The use of motorized materials is prohibited. Hand carrying items and the use of two and four-wheel dollies is permitted.
- As a courtesy to fellow exhibitors, the Center will permit up to 20 minutes for unloading within the designated POV area. Requests for additional time must be authorized by the Event Manager.
- Vehicles to be loaded/unloaded should remain in the loading dock and should not be driven onto the exhibit floor unless prior approval has been given through the Event Manager. If show management and/or exhibitors require assistance or the use of dock height loading/unloading, this work should be performed by the General Service Contractor’s personnel.
- Third party contractors will be allowed to perform their own loading/unloading from the designated POV area without the use of motorized lift equipment or motorized material handling equipment.
Exhibitors and Show Management, using their own full-time staff, may perform the following work in their booth of any size:
- Setting up and dismantling of exhibits or displays owned by the exhibitor or show management with the use of hand tools – power or otherwise.
- Assembling and disassembling their own products, materials, machinery or equipment. Installation of exhibitor owned signs, graphics, props, or decorative items not flown, rigged or attached to any Center structure.
- Setting up of exhibitor drapery including the skirting of tables.
- Delivering, setting up, plugging in, interconnecting and operating show management or exhibitor computers, audio-visual devices and other equipment.
- Exhibitors/show management can self-unload Privately Operated Vehicles (POVs) in designated area(s) within the loading dock using full-time employees operating non-motorized lift or material handling equipment. The loading/unloading of non-POVs in the dock area should be performed by the General Service Contractor.
Food and beverage sampling, in conjunction with specific exhibits may be permitted, but only if it is approved in writing, in advance by your First Financial Center Catering Sales Manager. In addition to written approval, exhibitors must adhere to the following:
- Samples must be limited to four ounces for beverages and two ounces for food.
- Sampling of alcoholic beverages are not permitted unless approved in advance by our in-house Catering provider and Center Management. Arrangements for booth attendants and/or bartenders will be made by your Catering Manager accordingly.
- Exhibitors are permitted to display and give away individually wrapped bite size (quarter ounce) items such as candies or mints. If a party brings unauthorized food or beverage items into the Center and does not meet the sampling requirements, the party may be asked to remove the unauthorized items.
To order electrical, plumbing, rigging, Internet, telephone or cleaning services for your meeting, trade-show, or exhibit please select the “Exhibitor Service Portal” button above or click here. Find your event and select "Go to Store" option. Please contact our Exhibitor Services Department directly if we can assist you in any way during the ordering process.